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If your brand is observable it gains consideration. Your brand will reveal commitment. Brand equity provides reason to book and produces a positive attitude. .

All games have rules. If you dont stick by the rules you're not going to win. Whether there are 20 players, or even two players you still need to abide by the rules of the game. This is just like your control business. Think of systems exactly the same.

You must abide by the systems you have in your work area. I'm a disciplinarian for having systems in place. You need to get a procedure that is used as a delivery mechanism for providing the service to your customers. Familiarise yourself with a fantastic business system and adhere with it. .

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When playing a match, you must be on top of your own match to continue winning. Just because you win once, doesnt mean you'll keep on top. You need to continue to work in your game moves. Believe what you are recommending to your clients. Consider in the products you're using.

When the clients see you adore your job, it is going to win you points. This applies to both the office employees and technicians. When employing extra staff just bear in mind that everyone has their own unique personality and also a means of dealing with clients. Particular care is required by some clients. Train your employees how to handle the customers.

I would prefer to say client instead of a difficult client. I will be honest in saying 99% of our difficult customers have turned into our best customers because we applied special care. The majority of the time they're only difficult since there's been a communication problem or else they dont understand that the treatment.

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A customer that was difficult can be averted with a good system in place. .

Thinking beyond the go to this web-site sport is more than just a business clich. Laguna Pest Control has managed to construct a brand equity due to thinking outside the game. Know your sport. Know the principles and know how to play with it. Bear in mind each match is different, every game needs to be played differently and has a different set of principles.

Laguna Pest Control has made moves in the game to win in Noosa. Our players are somewhat different to gamers in Sydney. Our rules and the way we play with the sport may not be applicable to someone starting up a pest control business in Melbourne. Allow me to give you an example:.

Noosa is built on tourism. For us to win the match I had to target the tourism industry. I learnt it, breathed it and became a part of it. I joined Tourism Noosa, Noosaville Business Association, BNI, Noosa Business Connect, the list goes on. I attend every tourism networking event on a weekly and monthly basis.

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I take hotel managers out to get a drink. I must know them on a personal level and became their friends. For us to win the game in Noosa we needed to understand the community. This is where our marketing machine comes back into play. Laguna Pest Control host events for the Tourism Industry, we have ant and bee mascots for xmas parades, our vehicles stand out from the crowd and our work tops talk for themselves.

There will be another pest control business that can come along and at times even do something greater than you. Remember, dont think of this as a hazard but much more as a challenge. Another game. Competition is great. Competitors provide you with the chance to improve your business. They're doing you a favor.

Enjoy it and keep loving what you do. It is important to remember your opponents are not your enemies. Help each other out. You need each other to continue improving this industry. We are all in this match for exactly the same reason. If youre great at what you are doing, passionate about your work and also have a few strategic game moves, you're on a winning streak! .

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To get a no stress quote and free advice please call us, fill out the Make an Enquiry form or contact your regional Termitrust Service Centre.

Termitrust might not be the most significant and we are not the smallest, but we are committed to being a pest control company you can trust.

We are proud that tens of thousands of Australian homeowners rely on Termitrust for their termite and pest control needs.  Many of our new customers come from word of mouth.